Privacy Policy

We take our customer’s privacy seriously and we will collect, record, hold, store and use your personal information as outlined below.

Data protection is a matter of trust and your privacy is important to us. We shall therefore only process your name and other information which relates to you in the manner set out in this Privacy Policy.

If you have any comments or suggestions, we would be pleased to receive them at our address or by contacting our Customer Service (feedback@mytools.my).


What information do we collect?

Mytools.my does not sell, share or trade customer’s personal information collected online with third parties.

When ordering or registering on our site, as appropriate, you may asked to enter the personal information as below:

Name

Delivery Address

Email Address

Date of Birth

Telephone Number

Mobile Number

Credit Card Details (optional)


What do we use you information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information help us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information help us to more effectively respond to your service requests and support needs)
  • To process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer)
  • To send periodic emails (the email address you provide for order processing, may be used to send your information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc)
  • To administer a contest, promotion, survey or other site feature


How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.


Do we use cookies? 

We do not use cookies


Do we use disclose any information to outside parties?

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential. 


Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.


Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.mytools.my.


Your Consent

By using our website, you consent to our privacy policy.


Contacting Us

If there are any questions regarding this privacy policy, you may contact us using below information:

Mr Johnson ONG (+6017-5969626)

Mr Johnny ONG (+6016-5217204)

Or

feedback@mytools.my


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